悪代官様
はじめまして、たろーと申します。
インターネットで様々な解決方法を検索しているうちに、こちらのHPにたどり着きました。
現在、私のPCにインストールされているchromeにおいて、検索エンジンの規定の設定が書き換えられ
変更できなくなっています。
設定を確認してみると「cleanserp.net」というエンジンが規定になっており、削除などもできない状態です。
この件については、幾つかご質問されている方もいらっしゃるようで、その方法の中からchromeを削除する方法は試してみたのですが
解決には至っていません。
最終的にはクリーンインストールということも考えて入るのですが、何か手立てはないかとご相談させていただきました。
お力添え願えませんでしょうか?
なお、HPに表記されていた事前準備の内容について、テキストのコピーを貼り付けておきます。
■ccより
7-Zip 16.04 (x64) Igor Pavlov 2016/10/22 4.75 MB 16.04
Adobe AIR Adobe Systems Incorporated 2014/12/02 15.0.0.356
Adobe Flash Player 27 ActiveX Adobe Systems Incorporated 2017/10/10 5.40 MB 27.0.0.159
Adobe Reader X (10.0.1) - Japanese Adobe Systems Incorporated 2011/10/03 131 MB 10.0.1
AmaRecTV Live 2017/05/14
AMV4 Video Codec amaman 2017/05/14 11.4 MB 4.10
Apple Application Support Apple Inc. 2016/09/03 64.7 MB 2.3.4
Apple Software Update Apple Inc. 2016/09/03 2.38 MB 2.1.3.127
ASIO4ALL Michael Tippach 2012/02/21 2.11 Beta1
BlueStacks App Player BlueStack Systems, Inc. 2017/05/06 2.7.315.8233
Bonjour Apple Inc. 2017/10/15 1.78 MB 2.0.2.0
CCleaner Piriform 2017/10/15 5.35
Creative Media Toolbox 6 Creative Technology Limited 2011/10/08 6.02
Creative Media Toolbox 6 (Shared Components) Creative Labs 2011/11/03 2.80.12
Creative システム インフォメーション 2011/10/08
CyberLink PowerDirector Ultimate Suite 13 CyberLink Corp. 2016/09/18 1.84 GB 13
DAEMON Tools Lite DT Soft Ltd 2011/11/29 4.45.1.0236
EPSON Scan 2013/04/27
EPSONプリンタドライバ・ユーティリティ SEIKO EPSON Corporation 2013/04/27
ffmpいーじー こものソフトウェア 2011/11/29
GIMP 2.8.22 The GIMP Team 2017/05/13 291 MB 2.8.22
Google Chrome Google Inc. 2017/10/15 61.0.3163.100
Google 日本語入力 Google Inc. 2016/12/15 82.3 MB 2.20.2750.0
Intel(R) Management Engine Components Intel Corporation 2011/10/12 7.0.0.1144
Lhaplus 2012/05/04
LINE LINE Corporation 2017/10/05 5.3.3.1519
Microsoft .NET Framework 4.7 Microsoft Corporation 2017/07/13 38.8 MB 4.7.02053
Microsoft .NET Framework 4.7 (日本語) Microsoft Corporation 2017/08/10 2.93 MB 4.7.02053
Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Corporation 2015/04/25 1.69 MB 3.1.0000
Microsoft Visual C++ 2005 Redistributable Microsoft Corporation 2015/04/25 300 KB 8.0.59193
Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Corporation 2012/09/17 620 KB 8.0.61000
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729 Microsoft Corporation 2015/04/25 234 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Corporation 2014/06/22 252 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Corporation 2011/10/08 788 KB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Corporation 2013/07/11 788 KB 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 Microsoft Corporation 2015/04/25 226 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Corporation 2015/04/25 240 KB 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Corporation 2011/10/08 596 KB 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Corporation 2013/07/11 600 KB 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Corporation 2015/04/25 13.8 MB 10.0.40219
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft Corporation 2015/04/25 15.0 MB 10.0.40219
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 Microsoft Corporation 2016/02/16 20.5 MB 11.0.61030.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 Microsoft Corporation 2016/02/15 17.3 MB 11.0.61030.0
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215 Microsoft Corporation 2017/09/06 21.5 MB 14.0.24215.1
Mozilla Thunderbird 12.0.1 (x86 ja) Mozilla 2014/08/26 38.7 MB 12.0.1
NewBlue Titler Pro for Windows NewBlue 2016/09/18 1.0
NewBlue Video Essentials for Windows NewBlue 2016/09/18 3.0
NewBlue Video Essentials V for Windows NewBlue 2016/09/18 3.0
Norton Internet Security Symantec Corporation 2015/09/02 22.11.0.41
NVIDIA 3D Vision コントローラー ドライバー 285.62 NVIDIA Corporation 2011/10/09 285.62
NVIDIA 3D Vision ドライバー 311.06 NVIDIA Corporation 2013/04/13 311.06
NVIDIA HD オーディオ ドライバー 1.2.24.0 NVIDIA Corporation 2011/10/09 1.2.24.0
NVIDIA PhysX システム ソフトウェア 9.11.0621 NVIDIA Corporation 2011/10/09 9.11.0621
NVIDIA アップデート 1.11.3 NVIDIA Corporation 2013/04/13 1.11.3
NVIDIA グラフィックス ドライバー 311.06 NVIDIA Corporation 2013/04/13 311.06
PCSX2 - Playstation 2 Emulator 2012/09/02
PHANTASY STAR ONLINE 2 SEGA 2014/01/06
proDAD Adorage 3.0 (64bit) proDAD GmbH 2016/09/18 3.0.108.1
QuickTime Apple Inc. 2016/09/03 74.6 MB 7.74.80.86
Realtek Ethernet Controller Driver Realtek 2011/10/08 7.31.1025.2010
Realtek High Definition Audio Driver Realtek Semiconductor Corp. 2011/10/08 6.0.1.6257
RPGツクール2000 ランタイムパッケージ 2012/11/26
Skype(TM) 7.40 Skype Technologies S.A. 2017/09/06 88.7 MB 7.40.103
SmartSound Quicktracks 5 SmartSound Software Inc. 2016/09/03 50.1 MB 5.1.8
StepMania (remove only) 2011/10/28
USB Sound Blaster HD Creative Technology Limited 2011/10/08 1.0
Windows Live Essentials Microsoft Corporation 2015/04/25 16.4.3528.0331
WinX DVD Author 6.3.7 DigiartySoft, Inc. 2016/10/05 44.6 MB
さなえの超特急 AQUASTYLE 2012/07/05 914 MB 1.00
はがきデザインキット Japan Post Co., Ltd. 2015/12/20 v9.0.2
アルルゥとあそぼ!! 2013/08/10
サクラ大戦PC SEGA CORPORATION 2011/11/29 1.00.0000
サクラ大戦2PC SEGA CORPORATION 2011/11/29 1.00.0000
プラチナウィンド ~ 星の詩が聞こえたら ~ 2017/02/09
塵骸魔京 NitroPlus 2012/05/20 1.00.000
夏の燈火 ver.1.00 Circle Mebius 2013/12/22
水平線まで何マイル? 2013/08/24
■HijackThisより
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 0:11:33, on 2017/10/16
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v11.0 (11.00.9600.18817)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\BlueStacks\HD-Agent.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Creative\USB Sound Blaster HD\Volume Panel\VolPanlu.exe
C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaConverter.exe
C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaRenderer.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Users\Taro\Desktop\HijackThis.exe
F2 - REG:system.ini: UserInit=userinit.exe
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Norton Identity Safety - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine32\22.11.0.41\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\21.7.0.11\IPS\IPSBHO.DLL (file missing)
O2 - BHO: Microsoft アカウント サインイン ヘルパー - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine32\22.11.0.41\coIEPlg.dll
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files (x86)\Creative\USB Sound Blaster HD\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [Google Japanese Input Prelauncher] "C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaBroker32.exe" --mode=prelaunch_processes
O4 - HKLM\..\Run: [Wondershare Helper Compact.exe] C:\Program Files (x86)\Common Files\Wondershare\Wondershare Helper Compact\WSHelper.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "J:\克憲\つーる\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [DAEMON Tools Lite] "J:\克憲\つーる\でーもん\DAEMON Tools Lite\DTLite.exe" -autorun
O4 - HKCU\..\Run: [BlueStacks Agent] C:\Program Files (x86)\BlueStacks\HD-Agent.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun
O4 - HKCU\..\Run: [CCleaner Monitoring] "C:\Program Files\CCleaner\CCleaner64.exe" /MONITOR
O4 - HKUS\S-1-5-18\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [SPReview] "C:\Windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601 (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun の Java コンソール - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - ESC Trusted Zone: http://*.update.microsoft.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} (DLM Control) - https://a248.e.akamai.net/f/248/14778/2h/dlmanager.download.akamai.com/14778/dlmanager/versions/activex/dlm-activex-2.2.6.0.cab
O16 - DPF: {4E4B4858-C2B2-4C15-BB04-37734BB52A7A} (LuniaGameStart Control) - http://www.dinc.co.jp/activex/LuniaGameStart.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: Bonjour サービス (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe
O23 - Service: BlueStacks Android Service (BstHdAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Service.exe
O23 - Service: BlueStacks Log Rotator Service (BstHdLogRotatorSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe
O23 - Service: BlueStacks Plus Android Service (BstHdPlusAndroidSvc) - BlueStack Systems, Inc. - C:\Program Files (x86)\BlueStacks\HD-Plus-Service.exe
O23 - Service: Creative Audio Engine Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\CTAELicensing.exe
O23 - Service: Creative Media Toolbox 6 Licensing Service - Creative Labs - C:\Program Files (x86)\Common Files\Creative Labs Shared\Service\MT6Licensing.exe
O23 - Service: Creative Audio Service (CTAudSvcService) - Creative Technology Ltd - C:\Program Files (x86)\Creative\Shared Files\CTAudSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: EPSON V3 Service4(01) (EPSON_PM_RPCV4_01) - SEIKO EPSON CORPORATION - C:\ProgramData\EPSON\EPW!3 SSRP\E_S40RPB.EXE
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service 64 - Flexera Software, Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: @C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaCacheService.exe,-100 (GoogleIMEJaCacheService) - Google Inc. - C:\Program Files (x86)\Google\Google Japanese Input\GoogleIMEJaCacheService.exe
O23 - Service: Google Update サービス (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update サービス (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: @%SystemRoot%\system32\ieetwcollectorres.dll,-1000 (IEEtwCollectorService) - Unknown owner - C:\Windows\system32\IEEtwCollector.exe (file missing)
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Norton Internet Security (NIS) - Symantec Corporation - C:\Program Files (x86)\Norton Internet Security\Engine\22.11.0.41\NIS.exe
O23 - Service: nProtect GameGuard Service (npggsvc) - Unknown owner - C:\Windows\system32\GameMon.des.exe (file missing)
O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing)
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
--
End of file - 10499 bytes
よろしくお願いします。
はじめまして
- たろー
- 2017/10/16 (Mon) 00:12:32